Ali of Giant Carpet called me as soon as I submitted the work I needed done on HomeAdvisor. He came to my home 2 days later and gave me a free estimate for the work I needed done. He and his employee were so polite when they arrived. In order to re-stretch my carpet they had to move some very heavy pieces of furniture, which they did very carefully. After they were done they even vacuumed my carpet! Excellent work, excellent experience.